Skip to main content

Troubleshooting

Add the below event listener to track errors.

window.onload = function() {  VideoForm.on('record_error', async error => {    // handle errors    // console.log('error details', error)  });}


Error Codes:

Error CodeDescription
500Server is not responding
501Video upload has failed
401Unauthorised Access
411Video File missing in Body Parameters
412Missing Request Body Parameters
413Video Upload Maximum File Size Exceeded
414Video limit exceeded for your account